You are in: Home | Ordering FAQs
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We try to make placing an order with Jaytee easy
as possible. Below are frequently asked questions about
the ordering process: |
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| I need more information about a product before
ordering it. What do I do now? |
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| We try very hard to ensure our website contains full
and up-to-date information about all our products, but
if you need more details, just contact us. |
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| How can I place
my order? |
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You can order online by registering
and using our online purchasing. Alternatively, contact
us via telephone, fax or email.
Phone: +44 (0)1227 265333 | Fax: +44 (0)1227 265331 |
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Email:  |
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| In which way can
I pay? |
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You can pay with Visa or MasterCard.
For other forms of payment, such as a cheque or bank transfer
— please contact us.
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| *For UK based companies only, we have a credit account
facility, which can be set up on completion of a credit
application form. Please enquire. |
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| Can I place an
order from outside the UK? |
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| Yes, although we are unable to provide shipping costs
for non-UK orders online. |
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| Be assured that we will only bill you once we have contacted
you to confirm the final price. |
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| What are your delivery
charges? |
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Our standard delivery charges are £10 and £15,
depending on size, weight and speed of delivery required.
Please contact us for details.
*Note: Large parcels incure an additional charge, as would
special packages. |
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| Can you deliver
to a different address than my invoice address? |
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| Yes. You may specify different invoice and delivery
addresses, provided that they are in the same country. |
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