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Maintenance Agreements
MS Service Agreements from Jaytee
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MS Spares Servicing
Servicing Waters Micromass M@LDI L, M@LDI R, ZQ, Quattro Micro, EMD1000, ZMD II, Quattro Ultima, Quattro Ultima Platinum, ZMD I, Quattro LC(Z), Platform LC, Navigator, Quattro LC, Platform I/II, Quattro II, Thermo LCQ Fleet, LCQ Classic, LCQ Duo, LCQ Deca, LCQ Deca XP, LCQ Deca XP +, LCQ Advantage, Surveyor MS & LC Pump, Surveyor Autosampler & Surveyor PDA, Kratos Axima LNR, CFR and CFR +, Kratos Kompact Range, Thermo Finnigan LaserMAT, Thermo Finnigan Vision 2000, Thermo Bioanalysis Dynamo, Amersham Biosciences Ettan Pro and more.
Jaytee believe in in-house solutions first and foremost for maintenance which is why in 2008, Jaytee expanded the Mass Spec department to encompass support for Thermo LCQ and cross-platform Maldi ToF instruments (see bottom of page for details).

The ability to offer a total instrument maintenance solution was the driving force behind the company's motivation to invest heavily in technical resources. The in-house MS capability provides Jaytee with an unequalled ability to provide the level of instrument maintenance our customers require.

Engineer Training
Jaytee believe in Quality First. Although training costs money, we invest heavily to ensure that our engineers are qualified and capable, utilising documented procedures and documented training records.

Guaranteed Workmanship
Reliability comes as standard. All workmanship is fully warrantied. Repairs are covered for a minimum of 3 months.

Negotiable Contracts - Get A Quote
A wide range of contracts are available to cover most eventualities, from a preventative maintenance visit only, up to fully comprehensive agreements. Should you require something ‘different’ then will endeavour to provide a solution.

Simplified Call Rates
If you would prefer not to have an agreement, then our Simplified Call Rates option provides a daily rate solution. If you have a contract with a limited number of emergency days, the ‘rate’ is reduced for additional days.

Service Management
Our Service Management and Customer Relations Management database enables us to manage you and your inventory. Our processes are pro-actively driven, and allow us to pre-empt and manage your servicing requirements.

Telephone Helpline
Technical support comes as standard with Jaytee whether you choose to have call-out repairs or a maintenance agreement.

Workshop & Lab Facilities
The Jaytee MS Lab provides the service department with excellent facilities to repair and test system components and complete mass spectrometers, as well as providing a demonstration area for our range of second user mass spectrometers.

Which Manufacturers / Models?
We service and maintain MS systems from:

Thermo Varian Waters Micromass Agilent VG MAss Spec

Mass Spec Instruments Jaytee Cover In-house
Micromass Thermo / VG HP/ Agilent VG / Fisons Varian PE

M@LDI L
M@LDI R
Autospec Ultima
LCZ
Platform II
Platform LC
Q-ToF I
QToF II
Quattro
Quattro LC
Quattro Micro
Quattro Ultima
Quattro Ultima Premier

ZMD
ZQ

LCQ Fleet
LCQ Classic
LCQ Duo
LCQ Deca
LCQ Deca XP
LCQ Deca XP +
LCQ Advantage
DSQ
DSQ II
GCQ
Navigator
TraceMS
1100 MSD - G1946A
5970 MSD
5971 MSD
5972A MSD
5973 (G1098A,G1099A, G1999A) MSD
5975 MSD
G2445D - MSD Trap SL
GCD1800 (5972A) MSD
Autospec M
MD1000
MD800
Platform I
Quattro II
Quattro II EMC
TRIO-1 series
TRIO-2 series
Saturn 2100T
Saturn 2000
Saturn 2200
Clarus 500MS
Turbomass
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Maldi ToF
Kratos Axima LNR, CFR and CFR +, Kratos Kompact Range, Thermo Finnigan LaserMAT, Thermo Finnigan Vision 2000, Thermo Bioanalysis Dynamo, Amersham Biosciences Ettan Pro, Waters Micromass M@LDI L, Waters Micromass M@LDI R

See the Maintenance Agreement options here >>

For more details, contact us here >>
 
 

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Jaytee Biosciences Ltd, 171 - 173, John Wilson Business Park, Whitstable, Kent CT5 3RB
Tel: +44 (0) 1227 265333 Fax: +44 (0) 1227 265331 |
Mailto sales jaytee | © 2009 | Company Info

Last updated April 28, 2009 | This page generated on July 04, 2009 at 12:25:00 GMT




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