Jaytee Biosciences Ltd - HPLC GC consumable the UK's leading specialist HPLC & GC Service and calibration company
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Maintenance Agreements
Mass Spec Service Agreements from Jaytee
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Maintenance Agreement Policy Worldwide in HPLC and GC
Jaytee offer three types of MS Preventative Maintenance Agreement - Standard, Enhanced and Premier, with a "Plus" option for a PQ/Validation add-on.

Multi Year Agreements
Extra discounts can be negotiated for multi-year maintenance agreements. Please ask to be quoted for 2, 3 or 5 year agreements and see the savings.

NOT the right package?
With over 20 years of experience, we are well aware of the variants and are happy to consider any special conditions that you may require. Please do not hesitate to contact us with your specific requirements if the above agreement options do not exactly meet your needs.

Bronze HPLC GC Service AgreementsOur 'Standard' MS Maintenance Agreement offers a scaled down preventative maintenance visit which includes:
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 PM Parts and PM Consumables
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 All travel and service time on the Preventative Maintenance Visit
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 Discounted breakdown call-out days
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 Technical Support Helpline - email and telephone
Silver HPLC GC Service AgreementsOur 'Enhanced' MS Maintenance Agreement includes all the benefits and options of ‘Standard’ but with the addition of 5 extra callout days and discounted additional breakdown call-out days:
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 PM Parts and PM Consumables
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 All travel and service time on the Preventative Maintenance Visit
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 Technical Support Helpline - email and telephone
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 5 breakdown call-out days included
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 Discounted additional breakdown call-out days

Gold HPLC GC Service Agreements
Our 'Premier' MS Maintenance Agreement is designed for customers requiring a complete, all inclusive price for the maintenance of their equipment, along with the knowledge that if a major problem arises, there will never be an unexpected bill.

Our Premier maintenance agreement includes all the benefits and options of a Standard Agreement but with the addition of unlimited call-out days included and all parts and PM consumables included:
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 All travel and service time on the Preventative Maintenance Visit
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 Technical Support Helpline - email and telephone
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 Unlimited breakdown call-out days
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 All Parts and PM Consumables
Gold HPLC GC Service AgreementsMaintenance Plus Agreements include full independent Mass Spectrometer PQ / Validation after the PM Service. Fully traceable standards and documentation are provided so that you can meet your regulatory requirements.
 
Small Print!!!
PM parts included are the standard parts that we would fit on a PM visit and includes oil for the vacuum pumps. Parts not considered PM parts that are fitted on PM visits will be charged. Premier Maintenance Agreements include ALL parts and PM consumables. Repairs due to accident, misuse or operator error will be chargeable in all cases. Additional call-out days where applicable are charged at £495.00/day (standard non-agreement rate £695.00/day).
 


You may also require an HPLC or GC system to be supported along with your MS - please see our HPLC/GC agreement terms here>>

For an immediate consultation, phone +44(0)1227 265333 or use our contact form >>

 

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Jaytee Biosciences Ltd, 171 - 173, John Wilson Business Park, Whitstable, Kent CT5 3RB
Tel: +44 (0) 1227 265333 Fax: +44 (0) 1227 265331 | Mailto sales jaytee | © 2008 | Company Info

Last updated February 26, 2008 | This page generated on May 09, 2008 at 9:05:31 GMT




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