Are you an established service engineer and want to join an expanding company, that is well established for over 35 years in servicing chromatography Multi-Vendor instrumentation?

Want to get involved in supporting services by providing repairs, maintenance and compliance support to chromatography instrumentation throughout the UK?

Want to be part of an experienced team that provide consistent and reliable support to analytical instruments within a regulated pharmaceutical environment.
Then apply for this role. Jaytee Biosciences is a well-established independent service company providing support services for laboratory equipment across a wide range of industries.

We looking for suitable candidates with experience to provide a specialist support service on Liquid and Gas Chromatography, Mass Spectroscopy and other analytical instrumentation, to join our team and to have the opportunity to work for a well-known company name in the industry. The role requires a field service engineer to cover the Midlands of England, occasionally other areas within the UK should a need arise as a business requirement.

Interested candidates must have experience on troubleshooting, maintenance and operational/performance qualifications of chromatography instruments from a range of manufacturers such as Agilent, Waters, Jasco, Shimadzu, PerkinElmer and Thermo.

Suitable candidates must have worked in GxP environments, be familiar with industry best practice to ensure valid analytical results at all times and be compliant with procedures to mitigate all regulatory risks of non-conformance. Previous experience of working in regulated Good Manufacturing Practice (GMP) / Good Laboratory Practice environments would be beneficial, as would any experience gained in supporting laboratoryinstrumentation.

Key responsibilities, abilities and duties will include and is not limited to the following:
1. Installation, repairs, validation qualifications and redeployment of instrumentation within analytical laboratories in accordance with the approved procedures carried out in a timely, efficient manner reflecting accurately the work completed.

2. Provide a high quality service and support to our customers, engage and maintain a
solid relationship with our customers and keeping up with their expectations. Customer oriented with excellent verbal and written communication skills.

3. Have the ability to identify issues, diagnose faults, provide relevant solutions, work independently, take initiative and prioritise work.

4. Must wear provided uniform at all times. Must take reasonable care for the health and safety of themselves and of other persons who could be affected by their acts or omissions. Must wear Personal Protective Equipment (PPE), in accordance with the safe working procedures, at all times. Must be able to work with hazardous material and solvents, some of which may have unpleasant odours.

5. Must be able to manage boot stock to ensure satisfactory levels of parts at all times.

6. Must be able to carry out all aspects of the role safely and in compliance with Work Instructional procedures and codes of practise.

7. Must maintain a good standard of housekeeping throughout their areas of work.

8. Must ensure that work equipment is only used for its intended purpose and that they have been trained to use it. Must not interfere with any equipment provided for their safety.

9. Must undertake training and refresher training as and when required.

You will have had extensive troubleshooting on instrumentation from your previous roles in a laboratory environment and be keen to expand your knowledge to progress as a field service engineer with a professional development plan that is continuously reviewed throughout the years.

Degree/HND/HNC level or equivalent in Analytical Sciences or Electrical/Electronic
Engineering is preferred.

Interested in progressing your career from a laboratory environment to a field service role?

Then this could be your opportunity.

Perhaps you are already a service engineer and want to join an expanding company, that is well established for 40 years in servicing chromatography Multi-Vendor instrumentation.

Want to get involved in supporting services by providing repairs, maintenance and compliance support to chromatography instrumentation throughout the UK?

Want to be part of an experienced team that provide consistent and reliable support to pharmaceutical and chemical companies?

Then apply for this role.

We are looking for suitable candidates with experience, to provide a specialist support service on Liquid and Gas Chromatography instrumentation, Mass Spectroscopy and other analytical instrumentation, to join our team and work in a great working environment and to have the opportunity to work for a well-known company name in the industry.

Please only apply if you have had experience in Chromatography instrumentation support, you will not be considered otherwise.

The role requires a field service engineer to cover the South of England and surrounding area around the M4 Corridor (West London -Reading -Swindon), occasionally other areas within the UK should a need arise as a business requirement.

Interested candidates must have experience on maintenance, troubleshooting to complete repairs and carry out operational/performance qualifications of chromatography instruments from a range of manufacturers such as Agilent, Waters, Jasco, Shimadzu, PerkinElmer and Thermo. Suitable candidates must have worked in GXP environments, familiar with the industry best practices, ensure valid analytical results are reported respectively and be compliant with procedures to mitigate all regulatory risks of non-conformance.

Must be physically fit with good health.

Key responsibilities, abilities and duties will include and is not limited to the following:

1. Installation, repairs, validation qualifications and redeployment of instrumentation within analytical laboratories in accordance with the approved procedures carried out in a timely, efficient manner reflecting accurately the work completed.
2. Provide a high-quality service and support to our customers, engage and maintain a solid relationship with our customers and keeping up with their expectations. Customer oriented with excellent verbal and written communication skills.
3. Have the ability to identify issues, diagnose faults, provide relevant solutions, work independently, take initiative and prioritise work.
4. Must wear provided uniform at all times. Must take reasonable care for the health and safety of themselves and of other persons who could be affected by their acts or omissions. Must wear Personal Protective Equipment (PPE), in accordance with the safe working procedures, at all times. Must be able to work with hazardous material and solvents, some of which may have unpleasant odours.
5. Must be able to carry out all aspects of the role safely and in compliance with Work Instructional procedures and codes of practise.
6. Must maintain a good standard of housekeeping throughout their areas of work.
7. Must ensure that work equipment is only used for its intended purpose and that they have been trained to use it. Must not interfere with any equipment provided for their safety.
8. Must undertake training and refresher training as and when required.

You should have had extensive troubleshooting experience on instrumentation from your previous roles within a laboratory environment and be keen to expand your knowledge to progress as a field service engineer with a professional development plan that is continuously reviewed throughout the year.

Degree/HND/HNC level or equivalent is preferred in Analytical Sciences or Electrical/Electronic Engineering.